Having served in positions ranging from equipment operator to Chief Operating Officer, Billie Hester has
a wide-range of experience - ‘walking in the other person’s shoes’. He has the insight and background
to help organizations shorten their learning cycle while on the path to improving operational efficiencies.
With over sixteen years experience in operations, quality, and maintenance, Billie has developed diverse
continuous improvement facilitation skills. During his tenure at a high volume pharmaceutical plant, he
progressed through practically the entire value steam of the organization. His background includes an 
in-depth experience in manufacturing, maintenance, projects, and quality assurance. This cross
functional knowledge base has given Billie the ability to comprehend the big picture. Also, it has provided
him a broad range of tools and techniques essential to influencing the systems required to support
overall organizational success. 

For the last nine years, Billie has been completely focused on continuous improvement. During that time
he has facilitated the implementation of turn-key processes as well as developed numerous custom
systems to include Teaming, Autonomous Maintenance, CMMS Administration, Asset Management,
Training, Scheduling, Process Mapping, 5S, SMED, and other LEAN tools. He has led and been involved
in the facilitation of over 50 TPM & Lean Kaizen Blitz events. Billie was also responsible for developing
numerous continuous improvement advocates and champions. 

While serving as an internal change agent within one of the world’s leading healthcare conglomerates,
Billie assisted in the start-ups of several facilities in their continuous improvement journey. These start
ups ranged from discrete and process operations to delicate nuclear medical producing facilities. He has
formal training in Total Productive Manufacturing and received his LEAN Certification through the
University of Kentucky. Billie also has worked with and aided in the application of other continuous
improvement tools to include Six Sigma, Kepner Tregoe, and QA7 Auditing.